OREY AI voice agents find where your sites lose capacity, quality and time. Straight from the people doing the work
01 · The problem
Key insights don't make it to the decision makers
While your colleagues who know are not given a voice
02 · The solution with OREY
OREY's agentic voice interviews reach your frontline and close the gap between your data and the reality on the ground
With OREY
Better decisions, built on frontline knowledge
Short voice calls, clear findings
Every site, in each person's language
Findings ranked by value at stake
Example
We wait for the tooling cart at every changeover. It is always at the other line
#1Changeover waits for tooling
5 of 6 plantsCHF 8m a year12 quotes
03 · How it works
Set your focus. Hear from the frontline. Know what to do next
01 / 03
Choose what you want to understand and who to ask. We build the interview guide around it
A focused interview brief
Start with a question your teams can help answer
02 / 03
Join by phone or link. OREY drives the conversation and follows up on each answer
See who you are hearing from
21 of 34 interviews completed across five sites
03 / 03
Findings arrive as calls finish, ranked by value at stake, with the quotes behind them
Turn a finding into an action
Preparation often starts after the production line stops
04 · Built around your people
Bespoke engagement with each person
01
People describe what happened, with room to explain the details
02
OREY asks for examples and follows up when an answer needs more context
03
Questions reflect the person's work and what they have already shared
04
People can take part in their preferred language and speak at their own pace
05
People describe a recurring problem and what would help them
06
Named or anonymous is agreed up front and explained to everyone
05 · Use cases
Understand why the same changeover takes longer at one site than another, and what the difference costs
Explore use case →Hear what teams need before you commit to a new plan, system or location
Explore use case →Follow changes in people's experience of work and check whether your response helped
Explore use case →Find out why locations with the same concept get different results, from shelf availability to shampoo sales
Explore use case →06 · Security & privacy
We agree on data and access rules before launch
Location, retention and deletion
Providers, data flows and regions
Anonymous or named, agreed before launch
Who sees what, defined exactly
07 · FAQ
Surveys collect fixed answers. OREY asks relevant follow-ups, explores examples and connects patterns across conversations
They call a study number or open a link. No work computer or account is required
People speak in their preferred language, at their own pace and outside everyday reporting lines. In anonymous mode, findings are released in groups that meet the minimum size set by the client before launch, without attributing answers to individuals.
Yes. You set the purpose, roles and context. OREY adapts each conversation while keeping the study focused on the same decision
Yes. Each finding links back to supporting passages and shows where it repeats, where it differs and where it applies
The client chooses named or anonymous participation before invitations go out. For anonymous studies, the client also sets the minimum group size for releasing findings. Results for smaller groups are withheld. The selected mode and reporting rules are explained to participants before they take part.
We involve works councils and unions from day 1, as partners in the study. Anonymity, the minimum group size, the questions and the report format are agreed together, and council members can take the interview themselves first. More on works councils →
Yes. We agree storage location, providers, processing regions, retention, deletion and access before invitations go out
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